1. Who We Are
This website is operated by www.redm.store.
We sell digital RedM server packages and related downloadable content.
2. Information We Collect
While You Visit Our Website
We automatically collect:
- Products viewed
- IP address
- Browser type and device information
- Approximate location
- Cookies for cart/session management
This data is used for:
- Security monitoring
- Fraud prevention
- Tax calculation
- Improving website functionality
- Preventing unauthorized downloads
When You Make a Purchase
When purchasing digital products, we collect:
- Full name
- Billing address
- Email address
- Phone number
- IP address at time of purchase
- Payment details (processed securely via PayPal)
- Account username/password (if registered)
We use this information to:
- Deliver digital products
- Provide download access
- Send order confirmation
- Provide customer support
- Prevent fraud and chargebacks
- Comply with tax/legal obligations
- Maintain download access logs
- Enforce digital product licensing
3. Digital Product Access Logging
For security and fraud prevention purposes, we may log:
- IP address during download
- Time and date of download
- Number of download attempts
- Account login activity
These logs may be used as evidence in payment disputes or chargebacks.
4. Data Retention
We retain order and transaction data for 7 years for tax, accounting, fraud prevention, and legal compliance.
Download logs and account data may also be retained for security and dispute resolution purposes.
5. User Accounts
If you create an account:
- You may edit or delete your personal information.
- Your username cannot be changed.
- Administrators may access your information for order processing and support.
6. Your Data Rights
You may request:
- A copy of your stored data
- Deletion of personal data (except data required for legal/tax/security purposes)
Requests can be submitted via our contact email.
7. Fraud Prevention & Dispute Handling
We actively monitor transactions for fraud.
If a dispute or chargeback is initiated:
- Download logs
- Access records
- IP matching
- Account activity
may be provided to payment processors as evidence.
8. Cookies
We use cookies to:
- Maintain cart session
- Store login session
- Track recently viewed products
- Improve website performance
You may disable cookies in your browser, but some features may not function properly.
9. Security
We implement:
- SSL encryption
- Secure hosting
- Limited admin access
- Fraud detection measures
However, no system is 100% secure.
Payments
We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.for more check paypal policy